Privacy Policy

Last Updated: 2025

Yousella  is a globally recognized Iranian manufacturer and exporter of high-quality slippers and sandals. We are committed to protecting the personal data of all our customers, partners, and website users worldwide. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

A) Information You Provide Directly

We may collect the following personal information when you interact with us:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and transaction details

  • Business/export information for international shipments

  • Any data you submit when requesting partnership, distributorship, or customer support

Note: We do not store credit card or banking details. Payments are processed through secure third-party gateways.

B) Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, clicks)

  • Cookies and similar tracking technologies

C) Export & Logistics Data

For international shipments conducted under Incoterms 2020, we may collect and process:

  • Customs and export documentation

  • Freight and delivery information

  • Business identifiers required for global trade compliance

2. How We Use Your Information

We use personal information for the following purposes:

  • Processing and fulfilling orders

  • Managing international shipments under Incoterms 2020

  • Providing customer service and responding to inquiries

  • Improving our website, products, and user experience

  • Ensuring security, fraud prevention, and compliance

  • Fulfilling legal and regulatory obligations under international trade laws

We never use your information for purposes beyond what is clearly necessary for our services.

3. Our Commitment to Data Protection

We take data protection extremely seriously. Yousella applies strict security measures to safeguard your personal information, including:

  • Encrypted communication (SSL/TLS)

  • Secure servers with restricted access

  • Firewalls and intrusion-prevention systems

  • Internal policies limiting who can access sensitive data

We never sell, trade, or disclose customer information to any third party without the customer’s explicit consent.

4. Sharing Information with Third Parties

Your information may only be shared under these limited circumstances:

  1. With your explicit permission

  2. With shipping and logistics companies solely to deliver your orders internationally

  3. To comply with legal obligations (e.g., customs, export controls, regulatory requests)

We do not share data for advertising or marketing by third parties.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Analyze website performance

  • Improve functionality and security

You may disable cookies through your browser settings, though some features may not function properly without them.

6. Data Retention

We retain personal data only for as long as necessary to achieve the purposes described in this Policy:

  • Customer and order data: retained for service and legal bookkeeping

  • Business/export documentation: retained according to international trade regulations

  • Account information: kept until you request deletion

Once no longer required, data is securely deleted or anonymized.

7. International Data Transfers

Because Yousella conducts business worldwide, your information may be transferred and stored across multiple countries as required for:

  • Order fulfillment

  • Export documentation

  • International shipping and logistics

All transfers are performed in compliance with global data protection standards, regardless of location.

8. Your Rights

Depending on your region (e.g., GDPR in the EU), you may have the following rights:

  • Right to access your data

  • Right to correct inaccurate information

  • Right to request deletion (“Right to be Forgotten”)

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, contact us using the information below.

9. Payment Security

Yousella does not store payment card information.
All payments are handled by secure, PCI-compliant third-party payment processors.

10. External Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For any questions or requests related to privacy or personal data, you may contact us at:

Yousella – Privacy & Legal Department
Email: export@yousella.ae
Website: yousella.ae
Phone number :+989363644145

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